Program to Enhance Relationship Centered Communication (PERCC) for Leaders - WINSTON-SALEM

Event Start/Stop Date and Time

May 20, 2026 8:00 AM - 12:00 PM EDT

Check-in Date and Time

May 20, 2026 8:00 AM EDT

Location

Wake Forest Baptist Medical Center
2000 W. First Street / Piedmont Plaza II
Winston Salem, NC, 27104

Target Audience

This activity is planned for Atrium Health Wake Forest Baptist physicians, fellows, residents, PAs, NPs and all other clinical staff.

Event Description

This facilitated learning program teaches practical skills to improve communication and strengthen relationships as you engage with teammates. The program builds upon the strong leadership skills you already possess and is designed for all levels of leaders. Please note: This activity is only open to employees of Wake Forest University School of Medicine/Wake Forest Baptist Medical Center and Atrium Health. Please note: This activity is only open to employees of Wake Forest University School of Medicine/Wake Forest Baptist Medical Center and Atrium Health.

Objectives

1. Describe the positive impact of RCC on medical outcomes, patient experience and clinician burnout.
2. List specific RCC skills that enhance patient experience and outcomes.
3. Demonstrate RCC skills in role-play scenarios derived from their own clinical practice.
4. Apply self-selected RCC skills in their own clinical practice.

Session Credits

Credit will be awarded based on participant selection at time of registration. Before selecting credits, participants are encouraged to review our Credit Glossary (opens in new tab) for general information. Please note that not all credit types are available for every program.

Presenter(s)

• Debbie Smothers, FNP MSN

Session Details