Texting/SMS Attendance Reporting Assistance FAQ


How do I report my attendance via text message?

In order to receive credit you must text the session code to the number 336-793-9317 during the session. You have from 10 minutes before the scheduled session start time until 5 minutes after the scheduled session end time to send the code.

If I was not able to send the code within the allotted time frame can I still get credit?

You can contact your department coordinator to request to be given credit if you attended the session and were unable to send in the code on time. Every effort should be given to text during the allotted time.

How do I obtain the session code?

Each session is assigned a unique 5 character code which should be provided during the session. Please contact the department coordinator if you do not receive the code.

How do I update my cell phone number?

You must link your cell phone number to your AHEC profile in order to report your attendance via text/SMS. To update your phone number sign in or create an AHEC account and verify your cell phone number here (nwahec.org/elite/profile).

If you have texted your attendance and you have not provided your cell phone number in your profile you will be sent a weekly text message for 30 days from the date of the session to remind you to link your cell phone number to your account profile (nwahec.org/elite/profile).

How do I get a report of my attendance/credit.

To get a printable report go to http://nwahec.org/courses-and-events/cpd-report

What if I receive an error after texting the session code?

If you have followed the above instructions and receive an error when registering your attendance you may contact lehoward@wakehealth.edu for technical assistance.